We also value your feedback and suggestions — they help us continually improve the Truck Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Follow us!
We are a proud member of the Financial Services Online network!
Connect with us on your favourite social media platform for the latest financial news, views, resources and information.
Securing the best commercial vehicle loan rates is crucial for the financial health of your business. As a business owner, getting favourable loan conditions can have a significant impact on your bottom line. Lower rates translate to reduced monthly payments and overall loan costs, freeing up capital for other essential aspects of your business. - read more
Running a successful trucking business in Australia can be a challenge, but with the right financing options, you can grow your business and increase profits. One popular financing option for truckers in Australia is leasing. Leasing allows trucking businesses to acquire vehicles and equipment necessary for their operations without incurring the high costs of outright purchase. - read more
Maintaining a healthy credit score is crucial for securing future financial opportunities. Whether you're looking to invest in new equipment, expand your fleet, or get better loan terms, your credit health plays a big role in these possibilities. - read more
In the dynamic realm of Australian commerce, the role of reliable transportation cannot be understated. Especially crucial is the ownership of commercial vehicles which serves as the linchpin for logistical and operational efficiency. The pursuit of acquiring such vital assets often leads businesses to explore the world of truck financing—a realm teeming with opportunities and intricacies. - read more
Managing repayments for a commercial vehicle loan is a critical aspect of running a successful business. Without a solid plan, unexpected costs and missed payments can create financial strain. - read more
Volvo Trucks Australia has announced the addition of new low-horsepower 13-litre engines to its FM series, aiming to provide more efficient and versatile options for various transport applications. The new engine range includes variants with 380hp and 1850Nm, 420hp and 2100Nm, and 460hp with 2300Nm of torque. These engines comply with Euro 6 emissions standards, reflecting Volvo's commitment to environmental sustainability. - read more
Hino Australia has unveiled an expansion of its 700 Series heavy-duty truck range, introducing eleven new models that comply with Euro 6 emissions standards. This development aims to provide solutions for a wide array of heavy-duty applications, catering to the evolving needs of the transport industry. - read more
Kia has officially launched the Tasman, its first-ever ute, in the Australian market. Designed with significant input from Kia Australia, the Tasman aims to capture approximately 10% of the country's pickup truck market share. The vehicle is built on an all-new platform and is set to compete with established models like the Ford Ranger and Toyota Hilux. - read more
In 2025, Australia's truck market demonstrated remarkable resilience, achieving its third-highest annual sales despite facing significant economic pressures. According to the Truck Industry Council (TIC), a total of 45,191 new trucks and heavy vans were sold throughout the year. This figure, while representing an 11.9% decrease from the record 51,277 units sold in 2024, underscores the industry's robustness in the face of adversity. - read more
Australia's trucking industry is on the brink of a significant driver shortage, with projections indicating a shortfall of 78,000 drivers by 2029. This looming crisis is attributed to an aging workforce and challenges in attracting younger individuals to the profession. - read more
