We also value your feedback and suggestions — they help us continually improve the Truck Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Securing the right financing is a crucial step for any commercial trucking business. With the right loan, businesses can acquire the essential vehicles and equipment needed to expand their operations and improve efficiency. However, navigating the landscape of commercial truck financing can be challenging, especially for those unfamiliar with the process. - read more
Getting a truck loan is a significant financial commitment, especially for commercial vehicles. Understanding the terms of your truck loan is crucial for managing your finances effectively and ensuring that you can meet your repayment obligations. - read more
Securing the best commercial vehicle loan rates is crucial for the financial health of your business. As a business owner, getting favourable loan conditions can have a significant impact on your bottom line. Lower rates translate to reduced monthly payments and overall loan costs, freeing up capital for other essential aspects of your business. - read more
In the dynamic realm of Australian commerce, the role of reliable transportation cannot be understated. Especially crucial is the ownership of commercial vehicles which serves as the linchpin for logistical and operational efficiency. The pursuit of acquiring such vital assets often leads businesses to explore the world of truck financing—a realm teeming with opportunities and intricacies. - read more
Truck insurance plays a critical role in safeguarding your valuable assets. For truck owners, having the right insurance coverage can mean the difference between financial security and devastating loss. - read more
Volvo Trucks has introduced its latest range of heavy-duty electric vehicles, including the FH, FM, and FMX models, now boasting an impressive range of up to 400 kilometres. This development marks a significant advancement in electric truck technology, offering Australian operators enhanced performance and flexibility. - read more
New Energy Transport's Wilton Project has been selected as one of the inaugural initiatives under the Australian Government's Investor Front Door program. Located southwest of Sydney, this depot is set to become the nation's largest electric truck facility, supporting up to 50 heavy electric trucks. - read more
March 2026 marked a significant milestone for Australia's transport sector, with electric truck sales reaching unprecedented levels. A total of 44 electric trucks were sold during the month, representing a more than 500% increase compared to the previous month. This surge indicates a growing shift towards sustainable transport solutions. - read more
As Australia grapples with escalating fuel prices and supply challenges, Volvo Group Australia has called for urgent regulatory reforms and targeted investments to expedite the adoption of electric trucks. The company highlights that electric trucks are already operational on Australian roads, mitigating some of the current fuel crisis impacts. However, existing regulations and insufficient investment are hindering the broader deployment of zero-emission heavy vehicles. - read more
Zenobē, a leading energy solutions provider, has announced a substantial investment of AUD $100 million to accelerate the adoption of electric trucks in Australia. This initiative aims to double the number of heavy electric trucks on Australian roads by the end of 2026, addressing both environmental concerns and the financial challenges faced by fleet operators. - read more
