We also value your feedback and suggestions — they help us continually improve the Truck Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
With the bustling economy and expanding trade routes, Australia's commercial vehicle market is experiencing significant growth. Truck financing has become a cornerstone for businesses looking to capitalize on this boom, providing a conduit for fleet expansion and upgrades. Understanding the nuances of commercial vehicle financing options, regulations, and market trends is essential in making informed decisions for the betterment of your business. - read more
The commercial vehicle market in Australia has been undergoing significant changes, with demand for efficient transport solutions on the rise due to a booming e-commerce sector. As fleet owners navigate this evolving landscape, the need for adaptability in fleet management has never been more prominent. - read more
Getting a truck loan is a significant financial commitment, especially for commercial vehicles. Understanding the terms of your truck loan is crucial for managing your finances effectively and ensuring that you can meet your repayment obligations. - read more
Managing truck loan paperwork may seem like a mundane task, but it is essential for both individuals and businesses. Staying organised can save time, reduce stress, and ensure that nothing important is overlooked. - read more
Securing the right financing is a crucial step for any commercial trucking business. With the right loan, businesses can acquire the essential vehicles and equipment needed to expand their operations and improve efficiency. However, navigating the landscape of commercial truck financing can be challenging, especially for those unfamiliar with the process. - read more
The recent reduction in fuel excise has provided a significant cash flow boost to the Australian transport industry, presenting new opportunities for truck financing and fleet expansion. With fuel prices being a major operational cost for trucking businesses, the excise cut translates to substantial weekly savings, enhancing the financial position of operators. - read more
In a significant advancement for Australia's logistics sector, New Energy Transport has successfully completed the nation's first all-electric heavy road freight delivery. This landmark journey involved transporting goods from Sydney to Canberra using a fully electric prime mover, marking a pivotal step towards sustainable freight operations. - read more
In a concerted effort to expedite the adoption of electric trucks in Australia, the Clean Energy Finance Corporation (CEFC) has partnered with Volvo Group Australia to introduce a $70 million financing package. This initiative is designed to address the financial barriers associated with transitioning to battery electric trucks (BETs), thereby promoting sustainable practices within the transport sector. - read more
The Australian government's decision to make the $20,000 instant asset write-off permanent has significant implications for businesses, particularly those in the trucking industry. This policy change eliminates the traditional end-of-financial-year (EOFY) rush to purchase assets, allowing for more strategic and flexible financial planning. - read more
UK-based electric fleet leasing company Zenobē has announced a substantial investment of $100 million AUD aimed at accelerating the adoption of electric trucks across Australia. This initiative seeks to more than double the current number of electric trucks in the country, increasing the fleet from approximately 1,000 to 2,000 by the end of 2026. - read more
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Knowledgebase
Option: A financial derivative that gives the buyer the right, but not the obligation, to buy or sell an asset at a specified price on or before a specified date.
