We also value your feedback and suggestions — they help us continually improve the Truck Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Getting a truck loan is a significant financial commitment, especially for commercial vehicles. Understanding the terms of your truck loan is crucial for managing your finances effectively and ensuring that you can meet your repayment obligations. - read more
Managing repayments for a commercial vehicle loan is a critical aspect of running a successful business. Without a solid plan, unexpected costs and missed payments can create financial strain. - read more
Managing truck loan paperwork may seem like a mundane task, but it is essential for both individuals and businesses. Staying organised can save time, reduce stress, and ensure that nothing important is overlooked. - read more
Maintaining a healthy credit score is crucial for securing future financial opportunities. Whether you're looking to invest in new equipment, expand your fleet, or get better loan terms, your credit health plays a big role in these possibilities. - read more
The pursuit of a quality truck or fleet can be a significant undertaking for any business, especially within the dynamic and ever-expanding Australian transport industry. An understanding of the variety of financing options available within this sector is crucial, as it allows businesses to strategically acquire heavy vehicles that are vital to their operations. - read more
Volvo Trucks has introduced its latest range of heavy-duty electric vehicles, including the FH, FM, and FMX models, now boasting an impressive range of up to 400 kilometres. This development marks a significant advancement in electric truck technology, offering Australian operators enhanced performance and flexibility. - read more
The Australian trucking industry is currently navigating a challenging landscape, with escalating fuel prices significantly impacting operational costs and profitability. Fuel expenses, traditionally one of the top three costs for trucking businesses, have surged due to geopolitical tensions and market volatility. - read more
Hino Australia is poised for a landmark year, projecting record sales for its 700 Series heavy-duty trucks in 2026. This optimistic outlook is attributed to an expanded model range and a significant uptick in customer enquiries and orders. - read more
COG Financial Services Limited has reported its most robust half-year performance to date, with net assets financed reaching an impressive $4.5 billion. This milestone reflects a 7% increase compared to the same period last year, underscoring the company's resilience and strategic growth in the asset finance sector. - read more
The Clean Energy Finance Corporation (CEFC) has announced a significant investment of up to $6 million aimed at accelerating the adoption of battery electric trucks (BETs) across Australia. This initiative is part of a broader effort to reduce emissions within the transport sector, which currently accounts for approximately 22.3% of the nation's total emissions. - read more
