We also value your feedback and suggestions — they help us continually improve the Truck Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Follow us!
We are a proud member of the Financial Services Online network!
Connect with us on your favourite social media platform for the latest financial news, views, tips, tricks, resources and information.
Managing repayments for a commercial vehicle loan is a critical aspect of running a successful business. Without a solid plan, unexpected costs and missed payments can create financial strain. - read more
The commercial vehicle market in Australia has been undergoing significant changes, with demand for efficient transport solutions on the rise due to a booming e-commerce sector. As fleet owners navigate this evolving landscape, the need for adaptability in fleet management has never been more prominent. - read more
Getting a truck loan is a significant financial commitment, especially for commercial vehicles. Understanding the terms of your truck loan is crucial for managing your finances effectively and ensuring that you can meet your repayment obligations. - read more
Selecting the right financing for your fleet can be as crucial to your business's success as the trucks themselves. The journey for the perfect truck loan is fraught with potential pitfalls that can impede your business growth and financial stability. In this introductory section, we will delve into the significance of making informed choices when it comes to truck loans and how they impact your operations. - read more
Running a successful trucking business in Australia can be a challenge, but with the right financing options, you can grow your business and increase profits. One popular financing option for truckers in Australia is leasing. Leasing allows trucking businesses to acquire vehicles and equipment necessary for their operations without incurring the high costs of outright purchase. - read more
The Australian Securities and Investment Commission (ASIC) has released preliminary insights into its ongoing review of the motor vehicle finance sector, shedding light on practices that may be detrimental to consumers. The review aims to identify mechanisms to reduce consumer harm and improve outcomes for all car finance customers, including those in regional and remote areas and First Nations communities. - read more
In a significant move to promote the adoption of electric vehicles (EVs) among small and medium-sized enterprises (SMEs), the Australian government has announced a $50 million partnership with Metro Finance. This initiative aims to provide low-interest loans to businesses for the purchase of electric cars, trucks, utes, and forklifts, thereby reducing energy bills and emissions. - read more
The National Road Freight Transport Association (NatRoad) has recently highlighted a pressing issue within Australia's trucking sector: the prevalence of illegal employment practices, notably sham contracting. This practice involves misclassifying employee drivers as independent contractors, allowing companies to evade obligations such as payroll tax, superannuation, and workers' compensation insurance. Such misclassification not only undermines fair competition but also jeopardises road safety standards. - read more
The Australian Trucking Association (ATA) has proudly announced the recipients of its 2025 awards, recognising exceptional contributions to the trucking industry. These accolades highlight the dedication and expertise of individuals and organisations committed to advancing the sector. - read more
Isuzu Australia Limited (IAL) has released a comprehensive industry report titled 'The Future of Trucking Report: The Way Forward.' This extensive survey, involving over 1,300 respondents from various transport sectors, provides valuable insights into the current state and future trajectory of Australia's road transport industry. - read more
