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For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Securing a loan for commercial trucks is a crucial step for businesses in the transportation and logistics industry. Without a reliable fleet, companies may struggle to meet the demands of their clients and risk losing valuable contracts. This is why obtaining loan approval is not just beneficial, but essential for many Australian businesses aiming to expand or update their operations. - read more
Managing truck loan paperwork may seem like a mundane task, but it is essential for both individuals and businesses. Staying organised can save time, reduce stress, and ensure that nothing important is overlooked. - read more
The commercial vehicle market in Australia has been undergoing significant changes, with demand for efficient transport solutions on the rise due to a booming e-commerce sector. As fleet owners navigate this evolving landscape, the need for adaptability in fleet management has never been more prominent. - read more
Securing the best commercial vehicle loan rates is crucial for the financial health of your business. As a business owner, getting favourable loan conditions can have a significant impact on your bottom line. Lower rates translate to reduced monthly payments and overall loan costs, freeing up capital for other essential aspects of your business. - read more
When you're eyeing that perfect truck to support your business or lifestyle, understanding the ins and outs of financing can save you time and effort. One crucial step in the truck financing journey is securing a pre-approval. But what exactly does pre-approval mean? - read more
In 2025, Australia's truck market demonstrated remarkable resilience, achieving its third-highest annual sales despite facing significant economic pressures. According to the Truck Industry Council (TIC), a total of 45,191 new trucks and heavy vans were sold throughout the year. This figure, while representing an 11.9% decrease from the record 51,277 units sold in 2024, underscores the industry's robustness in the face of adversity. - read more
Australia's trucking industry is on the brink of a significant driver shortage, with projections indicating a shortfall of 78,000 drivers by 2029. This looming crisis is attributed to an aging workforce and challenges in attracting younger individuals to the profession. - read more
In a significant move towards sustainable transportation, energy company Mondo, with support from the Australian Renewable Energy Agency (ARENA), is set to establish Australia's first major electric truck charging hub in Melbourne's Laverton North. The project, slated for completion by late 2026, represents a pivotal step in reducing emissions within the road freight sector. - read more
The Australian trucking industry is currently grappling with significant financial challenges, leading to a notable increase in company closures. Recent data indicates that one in 12 trucking companies have ceased operations over the past year, highlighting the sector's vulnerability to economic pressures. - read more
In a strategic move to enhance its customer offerings, Isuzu Australia Limited (IAL) has announced the establishment of Isuzu Financial Services Australia (IFSA), marking the company's first foray into the finance and leasing sector outside Japan. This initiative is set to commence operations in the third quarter of 2026 and represents a significant commitment to the Australian market. - read more
