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Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
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If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
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Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Keeping your truck in top condition through preventive maintenance is crucial for extending its longevity. Regular check-ups and timely repairs can save you from unexpected breakdowns and costly repairs, keeping your truck on the road for years. - read more
When traversing the expansive landscapes of Australia, heavy vehicles are an integral part of the transportation framework, powering industries and connecting markets. The heavy vehicle industry in Australia is a critical component of the national economy, encompassing a wide range of vehicles from buses and coaches to large trucks and road trains essential for the movement of goods and services. - read more
Creating a safety-first culture in the trucking industry goes beyond merely following regulations. It means prioritizing the well-being of drivers, the integrity of the cargo, and the security of the fleet. In this context, a safety-first mindset influences daily operations, decision-making, and long-term strategies. It's about cultivating a work environment where safety is an integral part of every action and thought. - read more
Securing the right financing is a crucial step for any commercial trucking business. With the right loan, businesses can acquire the essential vehicles and equipment needed to expand their operations and improve efficiency. However, navigating the landscape of commercial truck financing can be challenging, especially for those unfamiliar with the process. - read more
When it comes to expanding a commercial fleet in Australia, the decision between purchasing new or used trucks can have a significant impact on your budget. With this article, we aim to delve into the critical considerations that fleet owners must make in juxtaposing the costs of new verses used trucks, meticulously unraveling the financial layers to guide you towards a choice that aligns with your company's fiscal strategy. - read more
Volvo Trucks Australia has announced the addition of new low-horsepower 13-litre engines to its FM series, aiming to provide more efficient and versatile options for various transport applications. The new engine range includes variants with 380hp and 1850Nm, 420hp and 2100Nm, and 460hp with 2300Nm of torque. These engines comply with Euro 6 emissions standards, reflecting Volvo's commitment to environmental sustainability. - read more
Hino Australia has unveiled an expansion of its 700 Series heavy-duty truck range, introducing eleven new models that comply with Euro 6 emissions standards. This development aims to provide solutions for a wide array of heavy-duty applications, catering to the evolving needs of the transport industry. - read more
Kia has officially launched the Tasman, its first-ever ute, in the Australian market. Designed with significant input from Kia Australia, the Tasman aims to capture approximately 10% of the country's pickup truck market share. The vehicle is built on an all-new platform and is set to compete with established models like the Ford Ranger and Toyota Hilux. - read more
In 2025, Australia's truck market demonstrated remarkable resilience, achieving its third-highest annual sales despite facing significant economic pressures. According to the Truck Industry Council (TIC), a total of 45,191 new trucks and heavy vans were sold throughout the year. This figure, while representing an 11.9% decrease from the record 51,277 units sold in 2024, underscores the industry's robustness in the face of adversity. - read more
Australia's trucking industry is on the brink of a significant driver shortage, with projections indicating a shortfall of 78,000 drivers by 2029. This looming crisis is attributed to an aging workforce and challenges in attracting younger individuals to the profession. - read more