We also value your feedback and suggestions — they help us continually improve the Truck Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
When traversing the expansive landscapes of Australia, heavy vehicles are an integral part of the transportation framework, powering industries and connecting markets. The heavy vehicle industry in Australia is a critical component of the national economy, encompassing a wide range of vehicles from buses and coaches to large trucks and road trains essential for the movement of goods and services. - read more
In the dynamic realm of Australian commerce, the role of reliable transportation cannot be understated. Especially crucial is the ownership of commercial vehicles which serves as the linchpin for logistical and operational efficiency. The pursuit of acquiring such vital assets often leads businesses to explore the world of truck financing—a realm teeming with opportunities and intricacies. - read more
Selecting the right financing for your fleet can be as crucial to your business's success as the trucks themselves. The journey for the perfect truck loan is fraught with potential pitfalls that can impede your business growth and financial stability. In this introductory section, we will delve into the significance of making informed choices when it comes to truck loans and how they impact your operations. - read more
Securing the right financing is a crucial step for any commercial trucking business. With the right loan, businesses can acquire the essential vehicles and equipment needed to expand their operations and improve efficiency. However, navigating the landscape of commercial truck financing can be challenging, especially for those unfamiliar with the process. - read more
When you're eyeing that perfect truck to support your business or lifestyle, understanding the ins and outs of financing can save you time and effort. One crucial step in the truck financing journey is securing a pre-approval. But what exactly does pre-approval mean? - read more
Australia’s truck market has been given a timely lift, with end-of-financial-year activity helping June deliver the strongest monthly result of 2026 so far. After several softer months across new truck and van deliveries, the late-June rush suggests that many operators are still prepared to invest when the right vehicle, price and funding window line up. - read more
Farizon has put a sharper price point under Australia’s growing electric commercial vehicle market, with its new F3E electric cab chassis listed from $48,990. For small businesses, delivery operators, tradies and service fleets, the launch adds another option between a van and a traditional light truck at a time when operating costs are under close scrutiny. - read more
Australia’s light-duty truck market has a new challenger, with DFAC launching its Captain 45 WorkReady model into a segment long dominated by established Japanese brands. The arrival is timely: many operators are reassessing replacement cycles, cash flow and vehicle availability after a softer broader truck market and a wave of Euro 6 model updates. - read more
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The recent reduction in fuel excise has provided a significant cash flow boost to the Australian transport industry, presenting new opportunities for truck financing and fleet expansion. With fuel prices being a major operational cost for trucking businesses, the excise cut translates to substantial weekly savings, enhancing the financial position of operators. - read more
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Knowledgebase
Equity: The amount of (or that portion of) an asset actually owned. Equity is the difference between the market value and the current amount of money still owing on the loan. This is also referred to as the owner’s interest.