We also value your feedback and suggestions — they help us continually improve the Truck Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Keeping your truck in top condition through preventive maintenance is crucial for extending its longevity. Regular check-ups and timely repairs can save you from unexpected breakdowns and costly repairs, keeping your truck on the road for years. - read more
Navigating the used truck market in Australia can be as complex as the rugged terrains these vehicles traverse. With the market growing steadily, the need for savvy bargaining and well-informed purchases has never been more critical. The significance of due diligence escalates when considering the investment at stake and the pivotal role these trucks play in driving businesses forward. - read more
The pursuit of a quality truck or fleet can be a significant undertaking for any business, especially within the dynamic and ever-expanding Australian transport industry. An understanding of the variety of financing options available within this sector is crucial, as it allows businesses to strategically acquire heavy vehicles that are vital to their operations. - read more
Truck leasing can help Australian trucking businesses access vehicles and equipment without the upfront cost of buying outright. This guide explains how leasing works, what to compare before signing, and how to manage leased trucks responsibly. - read more
Managing repayments for a commercial vehicle loan is a critical aspect of running a successful business. Without a solid plan, unexpected costs and missed payments can create financial strain. - read more
Australia’s rate outlook is again shaping the conversation for transport operators, with recent finance market attention turning to inflation, lender competition and the timing of any future borrowing cost relief. For truck buyers, the message is cautiously positive but not simple: lower rate expectations can improve confidence, yet lenders are still focused on serviceability, cash flow and the commercial case behind each vehicle purchase. - read more
The latest low-emission truck developments from overseas show that the next buying cycle will not be a simple choice between diesel and electric. For Australian operators, the more practical question is becoming: which technology fits the work, the route and the cash flow? - read more
Australia’s truck market has been given a timely lift, with end-of-financial-year activity helping June deliver the strongest monthly result of 2026 so far. After several softer months across new truck and van deliveries, the late-June rush suggests that many operators are still prepared to invest when the right vehicle, price and funding window line up. - read more
Farizon has put a sharper price point under Australia’s growing electric commercial vehicle market, with its new F3E electric cab chassis listed from $48,990. For small businesses, delivery operators, tradies and service fleets, the launch adds another option between a van and a traditional light truck at a time when operating costs are under close scrutiny. - read more
Australia’s light-duty truck market has a new challenger, with DFAC launching its Captain 45 WorkReady model into a segment long dominated by established Japanese brands. The arrival is timely: many operators are reassessing replacement cycles, cash flow and vehicle availability after a softer broader truck market and a wave of Euro 6 model updates. - read more
