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For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
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Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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Securing a loan for commercial trucks is a crucial step for businesses in the transportation and logistics industry. Without a reliable fleet, companies may struggle to meet the demands of their clients and risk losing valuable contracts. This is why obtaining loan approval is not just beneficial, but essential for many Australian businesses aiming to expand or update their operations. - read more
In the dynamic realm of Australian commerce, the role of reliable transportation cannot be understated. Especially crucial is the ownership of commercial vehicles which serves as the linchpin for logistical and operational efficiency. The pursuit of acquiring such vital assets often leads businesses to explore the world of truck financing—a realm teeming with opportunities and intricacies. - read more
Running a successful trucking business in Australia can be a challenge, but with the right financing options, you can grow your business and increase profits. One popular financing option for truckers in Australia is leasing. Leasing allows trucking businesses to acquire vehicles and equipment necessary for their operations without incurring the high costs of outright purchase. - read more
Truck insurance plays a critical role in safeguarding your valuable assets. For truck owners, having the right insurance coverage can mean the difference between financial security and devastating loss. - read more
The pursuit of a quality truck or fleet can be a significant undertaking for any business, especially within the dynamic and ever-expanding Australian transport industry. An understanding of the variety of financing options available within this sector is crucial, as it allows businesses to strategically acquire heavy vehicles that are vital to their operations. - read more
The Australian trucking industry is currently navigating a challenging landscape, with escalating fuel prices significantly impacting operational costs and profitability. Fuel expenses, traditionally one of the top three costs for trucking businesses, have surged due to geopolitical tensions and market volatility. - read more
The Australian trucking industry is facing potential financial challenges following the Productivity Commission's proposal to phase out fuel tax credits. This change could effectively double the fuel tax paid by trucking operators, increasing the effective rate from 32.4 cents to 66.1 cents per litre by 2035. - read more
In 2026, the Australian truck industry is undergoing a significant transformation, with a pronounced shift towards long-term efficiency. This change is driven by the implementation of Euro 6 emissions standards and a stabilising market following years of rapid growth. - read more
Volvo Trucks Australia has announced the addition of new low-horsepower 13-litre engines to its FM series, aiming to provide more efficient and versatile options for various transport applications. The new engine range includes variants with 380hp and 1850Nm, 420hp and 2100Nm, and 460hp with 2300Nm of torque. These engines comply with Euro 6 emissions standards, reflecting Volvo's commitment to environmental sustainability. - read more
Hino Australia has unveiled an expansion of its 700 Series heavy-duty truck range, introducing eleven new models that comply with Euro 6 emissions standards. This development aims to provide solutions for a wide array of heavy-duty applications, catering to the evolving needs of the transport industry. - read more
