We also value your feedback and suggestions — they help us continually improve the Truck Loans Australia experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
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In the dynamic realm of Australian commerce, the role of reliable transportation cannot be understated. Especially crucial is the ownership of commercial vehicles which serves as the linchpin for logistical and operational efficiency. The pursuit of acquiring such vital assets often leads businesses to explore the world of truck financing—a realm teeming with opportunities and intricacies. - read more
Managing truck loan paperwork may seem like a mundane task, but it is essential for both individuals and businesses. Staying organised can save time, reduce stress, and ensure that nothing important is overlooked. - read more
Truck insurance plays a critical role in safeguarding your valuable assets. For truck owners, having the right insurance coverage can mean the difference between financial security and devastating loss. - read more
Managing repayments for a commercial vehicle loan is a critical aspect of running a successful business. Without a solid plan, unexpected costs and missed payments can create financial strain. - read more
The commercial vehicle market in Australia has been undergoing significant changes, with demand for efficient transport solutions on the rise due to a booming e-commerce sector. As fleet owners navigate this evolving landscape, the need for adaptability in fleet management has never been more prominent. - read more
Insuregroup, a brokerage specialising in the transport and logistics sector, has reported a substantial 25% increase in truck insurance policies over the past year. This growth underscores the escalating demand for comprehensive insurance solutions as Australia's freight activity intensifies and regulatory requirements become more stringent. - read more
The Australian transport industry is witnessing a significant event as Transtar Linehaul, a prominent trucking company, enters administration, leading to the auction of its $6 million fleet. This development not only presents opportunities for potential buyers but also highlights the ongoing challenges within the sector. - read more
The Australian truck and van market is showing signs of stabilisation in the third quarter of 2025, despite an 11.8% decline in year-to-date sales compared to the previous year. This trend suggests a potential turning point for the industry after a period of sustained softness. - read more
The Australian Trucking Association (ATA) has unveiled a comprehensive plan to alleviate the financial burden on Australian households by proposing a $5 billion investment in targeted road upgrades over the next decade. This initiative is designed to support the adoption of high-productivity and low-emission trucks, thereby enhancing the efficiency of the transport sector and contributing to a reduction in the cost of living. - read more
Australia's truck and van market has experienced an 11.8% decline in sales during 2025, marking a period of stabilisation following consecutive years of record-breaking figures. According to the Truck Industry Council (TIC), a total of 33,727 heavy vehicles were sold by the end of September, reflecting a significant decrease compared to the same period in 2024. - read more
